Privacy policy

1. LIMITATION OF LIABILITY AND DISCLAIMERS
1.1. If you do not agree to the following provisions regulating the use of your Waterreserve unit (the “Unit”), you are advised against using it. Use of the Unit will automatically bind you to these terms and conditions. It should, however, be noted that none of these provisions purport to:
1.1.1. limit or exempt Waterreserve from liability for any loss directly or indirectly attributable to its gross negligence;
1.1.2. limit or exempt Waterreserve from liability for harm or damage caused wholly or partly as a consequence of the Unit being unsafe, a product failure, a defect or hazard in the Unit, or of inadequate instructions or warnings provided pertaining to any hazard arising from the use of the Unit;
1.1.3. limit or exempt Waterreserve from the implied warranty of quality as set out in section 56 (read with section 55) of the Consumer Protection Act 68 of 2008 (the “CPA”), except to the extent that the Unit has been altered contrary to Waterreserve’s instructions or after leaving the control of Waterreserve; or
1.1.4. limit or exempt Waterreserve from the warranty on any repaired Units as provided for in section 57 of the CPA.
1.2. Waterreserve aims to uphold compliance with the CPA and the rights available to consumers in respect thereof including inter alia, the consumer’s right to:
1.2.1. disclosure and information;
1.2.2. fair and honest dealing;
1.2.3. fair, just and reasonable terms and conditions;
1.2.4. fair value, good quality and safety; and
1.2.5. redress.
Should you have any complaints in this regard, please do not hesitate to
contact us on query@waterreserve.co.za so that we can respond
appropriately.