Terms of service

2. RECOMMENDED TERMS OF USE

2.1. This Unit has been provided to you as a water storage facility, for use of water stored in the Unit in the event that you are disconnected from your water supply. You may use this water for whichever household purpose you may require. This Unit is not a substitute to your main water supply. In the event that you are disconnected from your main water supply for an extended period of time and subsequently make use of all of the water stored in the Unit, there will be no further water supply available from the Unit until such time as your main water supply is restored.

2.2. It is intended that the Unit be mounted on a fixed wall within the casing provided for such purpose, in a manner which ensures that the Unit is properly affixed to the wall. Waterreserve has annexed comprehensive installation instructions to these terms and conditions however, it does not assist in the installation process.

2.3. The Unit is not equipped to maintain the purity of the water stored and we recommend that you decant and refill the Unit with fresh water every 4 to 6 weeks to ensure that you maintain the quality of the water stored. As a tip, if the water is treated and the Unit is kept in a dark environment, this may assist in maintaining the quality of the water.

2.4. If you intend using the water stored in the Unit for drinking, we further recommend that you boil the water prior to use. In this regard, you are reminded that the water may taste different due to it adapting the taste of the materials around which it is stored. We strongly recommend that the Unit be positioned with space between the Unit and the wall to avoid this in accordance with our installation instructions annexed hereto.

2.5. We remind you that the water stored in this facility comes directly from your main water supply system and as such, will be of a similar quality to the water that is currently supplied to you through your main water supply system. The Unit is not equipped to improve the quality of your water and Waterreserve does not guarantee any quality standard for the water that you elect to store in your Unit.

3. CONDITIONS OF YOUR WARRANTY

3.1. Waterreserve warrants the product against faulty manufacture and the working of your Unit for a period of 6 months from the date of purchase, subject to the Unit being used properly and for the purpose which it is intended to be used for.

3.2. Further, in support of the CPA, this Unit is sold to you with an implied warranty of quality that the Unit does not leak and is reasonably suitable for the purpose which it is intended to be used for, is of good quality, free of defects and in good working order, and will be durable and usable for a reasonable period of time.

3.3. Your warranty will no longer be valid, and Waterreserve will not be responsible for damage of any kind resulting from faulty installation of the Unit, improper use of the Unit or failure to use the Unit in accordance with the purpose for which it is intended and/or general misuse and/or abuse, if not used for domestic purposes only, or for damage caused by vis maior, where the Unit is physically damaged after delivery, alterations or modifications to the Unit and/or illness as a result of the use of contaminated water.